Gastroenterology

Practice: Gastroenterology

Business: Group of GI practices with multiple locations have a disorganized document reporting system due to its high patient turnaround. The front office staff is always busy with patient interaction. The doctors used to miss marking proper codes and required transcript in EMR.

The result was a drastic fall in collections and high AR.

The ACE way

ACE PRO involved in providing the required workflow a day in advance with complete appointments, authorizations, and eligibility. The front office is now comfortable today handling a huge number of patients. The doctors were able to see accurate collections as ACE started assisting in documentation with appropriate audits and integration of EMR transcripts. The president of the group expressed that without ACE the group wouldn’t have this much organized workflow and professional peace. It has complete transparency on what it is doing.

Connect with ACE PRO. We are looking forward to creating a new success story.