Case Studies



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A cardiology group with different locations

Practice: A cardiology group with different locations Business Problem: High AR value, billing errors, and inadequate reporting were hurting cash flow. Solution: ACE PRO Background The practice was having issues with its productiveness and leaving money on the table. The president of the practice quickly found that the billing process was not efficient, practice staff had difficulty maintaining a good patient…

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A solo neurology practice

Practice: A solo neurology practice Business Problem: Track of collections was lacking, and there were missed charges. Solution: ACE PRO Background The practice was having high attrition of front desk personnel, resulting in missing charges. The doctor was always busy with patient care and unable to track what collections to receive and what charges were missing, making the practice a mess.…

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Gastroenterology

Practice: Gastroenterology Business: Group of GI practices with multiple locations have a disorganized document reporting system due to its high patient turnaround. The front office staff is always busy with patient interaction. The doctors used to miss marking proper codes and required transcript in EMR. The result was a drastic fall in collections and high AR. The ACE way ACE…

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