The ACE Pro Virtual Office Team Extends Your Patient Service and Compassion
Many healthcare practices lose income on account of unattended or missed patient calls. That won’t happen when you use our Virtual Office Team. We’ll support your front office in attending to every patient concern. VOT services from ACE Pro include scheduling appointments, clarifying patient queries, and coordinating communication with doctors.
We’ll be in regular email contact with your patients so that by the time they reach your front desk, they’re fully informed on such issues as co-pay expectations, eligibility, authorization, and other concerns that affect their confidence in your care.